Email Support
Get a detailed response within 24–48 hours from our support team.
support@finfinai.comIn-App Feedback
Send feedback directly from the app for the fastest experience.
Settings → Help & Feedback
Premium Support
Priority response for Premium subscribers. We respond fast.
Within 24 hoursFrequently Asked Questions
Quick answers to the most common questions.
iOS: Settings → Apple ID → Subscriptions → FinFin AI
Android: Play Store → Menu → Subscriptions → FinFin AI
Cancel anytime through your device's subscription settings. Access continues until the end of the current billing period — no partial refunds.
Yes. FinFin AI uses end-to-end encryption for all data. We never store bank credentials or card numbers. All sensitive data is encrypted locally and in secure cloud storage via Firebase.
Premium users can export via Settings → Data & Privacy → Export Data. Supports CSV and PDF formats.
Go to Settings → Data & Privacy → Delete Account. This permanently removes all your data from our servers within 30 days. This action cannot be undone. See our Account Deletion page for details.
Core features like expense tracking and budget viewing work offline. AI analysis and cloud sync require an internet connection. Data syncs automatically when you reconnect.
FinFin AI supports 22 languages including English, Turkish, Spanish, French, German, Arabic, Portuguese, and more. The AI assistant is fluent in all supported languages.
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